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Build Thriving Online Communities

Professional forum management services that turn conversations into connections. We help New Zealand businesses create engaging digital spaces where customers become advocates.

0 Communities Managed
0 Active Members
0 Client Satisfaction %

Expert Community Management Services

Comprehensive solutions to build, manage, and grow your online community presence

Community Moderation

24/7 professional moderation services keeping your forums safe and engaging. We handle spam, enforce guidelines, and maintain positive discussions.

  • Round-the-clock monitoring
  • Custom moderation guidelines
  • Conflict resolution
  • Content quality control

Engagement Strategy

Data-driven strategies to boost member participation and create vibrant community discussions that keep users coming back.

  • Content planning
  • Member retention tactics
  • Event coordination
  • Growth analytics

Technical Setup

Complete forum platform setup and customisation. We handle the technical side so you can focus on building your community.

  • Platform installation
  • Custom design themes
  • Plugin configuration
  • Security hardening

Brand Integration

Seamlessly integrate your forum with your brand identity. Custom designs that reflect your company values and visual style.

  • Brand-aligned design
  • Custom user badges
  • Corporate integration
  • Marketing alignment

Analytics & Reporting

Detailed insights into your community performance. Track engagement, growth, and member satisfaction with comprehensive reports.

  • Monthly performance reports
  • Member behaviour analysis
  • Growth tracking
  • ROI measurement

Ongoing Support

Dedicated support team available when you need us. From technical issues to strategic guidance, we're here to help your community succeed.

  • Priority support access
  • Strategic consultations
  • Training sessions
  • Emergency response

Building Communities That Matter

ConnectNZ Community Forums specialises in creating and managing online spaces where meaningful conversations happen. Based in Auckland, we understand the unique needs of New Zealand businesses.

Our team combines technical expertise with deep understanding of community psychology. We don't just manage forums - we build digital ecosystems that strengthen your brand and connect your customers.

Local Expertise

Deep understanding of New Zealand market and culture

Proven Results

Track record of growing active, engaged communities

Full Service

End-to-end community management solutions

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Trust & Security

ISO 27001 certified security practices

Privacy Act 2020 compliant

GDPR ready processes

Success Stories

Real results from our community management partnerships

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TechStart Wellington

Startup community forum that grew from 200 to 5,000 active members in 18 months.

2400% Member Growth
85% Daily Activity

"ConnectNZ transformed our small forum into the go-to platform for Wellington's startup community. Their moderation and engagement strategies were key to our success."

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EcoNZ Sustainability Network

Environmental forum connecting sustainability professionals across New Zealand.

15K Monthly Posts
92% Retention Rate

"The community management expertise from ConnectNZ helped us build the most active sustainability forum in the country. Member engagement exceeded all our expectations."

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HealthPro Connect

Professional healthcare forum for medical practitioners and allied health professionals.

3,500 Verified Members
99.2% Uptime

"ConnectNZ's technical setup and ongoing moderation created a trusted space for sensitive professional discussions. Their security measures were exactly what we needed."

Meet Our Expert Team

Community management specialists with proven track records

Sarah Mitchell

Community Strategy Director

12 years experience building online communities for New Zealand businesses. Specialises in engagement psychology and growth strategies.

Community Psychology Growth Strategy User Experience

James Chen

Technical Lead

Software engineer with expertise in forum platforms and security. Ensures your community runs smoothly and stays protected.

Platform Development Security Systems API Integration

Emma Rodriguez

Content & Moderation Manager

Expert moderator with background in conflict resolution and community guidelines. Creates positive environments for meaningful discussions.

Content Moderation Conflict Resolution Community Guidelines

David Park

Analytics Specialist

Data analyst focused on community metrics and performance insights. Turns forum data into actionable growth strategies.

Data Analysis Performance Metrics Growth Insights

Lisa Thompson

Client Success Manager

Dedicated to ensuring client satisfaction and community success. Your main point of contact for ongoing support and strategy.

Client Relations Strategic Planning Project Management

What Our Clients Say

Trusted by businesses across New Zealand

★★★★★
"ConnectNZ transformed our customer support forum into a thriving community. Member engagement increased by 300% in six months. Their team understands what makes communities tick."
Michael Barnes CEO, TechSolutions Auckland
★★★★★
"The moderation quality is outstanding. Our forum stays professional and welcoming. ConnectNZ handles everything so we can focus on our business. Best investment we've made."
Rachel Green Marketing Director, EcoDesign Christchurch
★★★★★
"Their technical setup was flawless. The custom design perfectly matches our brand. Member feedback has been incredible. ConnectNZ exceeded every expectation."
Tom Wilson Founder, StartupHub Wellington
★★★★★
"The analytics reports are incredibly detailed. We now understand our community better than ever. ConnectNZ's insights helped us double our active user base."
Jennifer Lee Community Manager, HealthPlus Dunedin

Get Your Community Started

Ready to build a thriving online community? Let's discuss your goals and create a custom strategy.

Office Address

23 Xavier Street
Oamaru 9400
New Zealand

Phone Number

+64 3 435 7892

Available Mon-Fri 8:00 AM - 6:00 PM NZST

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM NZST

Emergency support available 24/7

Send Us a Message