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Privacy Policy

ConnectNZ Community Forums ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linkodays.com and use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Messages and communications sent through our contact forms
• Account information for forum access
• Payment information for our services

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Operating system information

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our community management services
• Responding to your inquiries and providing customer support
• Processing payments and managing accounts
• Sending important service updates and notifications
• Improving our website and services
• Complying with legal obligations
• Marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may limit certain website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Account information: Retained while your account is active
• Contact form submissions: Retained for 2 years
• Payment records: Retained for 7 years for tax purposes
• Website analytics: Retained for 26 months

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Regular security audits and updates
• Access controls and employee training
• Secure data storage and backup systems
• ISO 27001 certified security practices

7. Your Rights

Under New Zealand's Privacy Act 2020 and GDPR (where applicable), you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Compliance

This Privacy Policy complies with:

• New Zealand Privacy Act 2020
• European Union General Data Protection Regulation (GDPR)
• Australian Privacy Principles (APP)
• Industry best practices and standards

We are committed to maintaining the highest standards of privacy protection and regularly review our practices to ensure ongoing compliance.